Chandigarh: Chandigarh Smart City implemented the CCTV surveillance system in order to provide safety and security to the citizens.

In a significant move to improve monitoring of traffic and law & order situation on the roads, around 900 CCTV cameras have been installed at various locations throughout Chandigarh for surveillance which are being monitored through Command and Control Centre. Around 285 different locations in the city are being monitored on real-time basis by these advanced cameras. The locations include intersections, government schools, entry and exit points, water treatment facilities, parking lots, hospital entrances, gardens etc.

As per recent data, CCTV surveillance system has assisted Police in solving more than 250 cases in past seven months, which include cases like Murder, Snatching, Road Accident, Hit and Run, Motor Vehicle Theft, Burglary etc.

“This component of Smart City Mission went live in October, 2022 and was under stabilization period for three months till January, 2023.

During stabilization period challenges like firmware upgrades, system failures, application issues, hardware compatibility issues, maintenance challenges etc. were faced. Despite that these CCTV cameras have been serving the city from the date of installation and have been helping the Police Department.”, said by Ms. Anindita Mitra IAS, Chief Executive Officer, Chandigarh Smart City Limited.

“During the month of the December 2022, all connected cameras were monitored by Enterprise Management System of ICCC. This Enterprise Management System (EMS) is being utilized to monitor the functionality of all field equipment. Chandigarh Smart City has entered into a Service Level Agreement (SLA) with the system integrator for real time monitoring of cameras so that the quality of service does not deteriorate during the maintenance period, ” she added.

As per data from December 2022, according to the agreed SLA, 79% cameras were working within the maintenance range of SLA, 20% cameras were working outside maintenance range and only 1% remaining cameras had limited availability due to repair works on the field such as junction improvement, civil repair work, school building renovation, power cable repair etc.

Further, the system is built with local storage to reduce the impact of network outage. If for any reason, the camera-connected to local processing unit is unable to transfer data to the ICCC data centre, it has the capability to retain the data locally and resume sending data to the ICCC as soon as the network is reconnected. In the event of an emergency, this data can be gathered using LPUs, ensuring no data loss in the event of a network failure.

Now, that the CCTV surveillance system has successfully crossed the stabilization period, the system has become more robust and vigorous. After stabilization, our cameras are working at an efficiency of more than 97% at all the connected sites. The system has not only helped in keeping our citizens safe but has also reduced the crime rate in the city.

5, 47, 900 challans have been issued from March 2022 till 26th feb 2023. This has resulted in improved road safety as well as reduction in traffic personnel deployed.

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